Serving Lincoln, NE & Surrounding Areas Since 1982
Exceeding Your Expectations
Let us take the worry out of your HVAC needs so you can relax and enjoy a comfortable home all year long.
Achieve Year-Round Comfort
Improve
Air Quality
Lower Your
Energy Bills
Your Air Quality Matters
According to the American Lung Association, 90% of our time is spent indoors. Air quality is crucial to your health. Poor air quality impacts everyone, disrupts your daily life, and can even lead to health problems.
At Custom Cooling & Heating, we ensure the air you breathe indoors is as healthy as it can be. We can help you achieve consistent home comfort, bring you peace of mind and create a healthy environment for your family.
Local Expertise, Year-Round Comfort
As your trusted neighbors for over 40 years, our Lincoln-based team has the expertise to solve any cooling or heating issue.
We take the time to understand your specific needs and preferences before installing the most effective, efficient solutions.
Reclaim Your Home, Today!
1
Reach Out to Us
Request a service appointment by filling out our form or giving us a call - our crew will get out to see you as soon as possible.
2
We'll Take a Look
Our experts will walk you through your options, answer any questions, and schedule a convenient service.
3
We've Got Your Back
Experience your home as it should be, with new life breathed into it. We'll be there with local support if needed down the line.
What People Have to Say About Us
"Our furnace went out on a Saturday evening when the temperature outside was in the negative numbers. The HVAC contractor we had used for years said they could not come out for days, and my wife had just come home from surgery so we really needed heat. They came out immediately, diagnosed the problem, and fixed it. And considering it was a weekend and after hours, the price was reasonable too. And the technician was polite and professional."
- Dave E.
- Dave E.
"We will be switching from the HVAC contractor we have used for years over to Custom Cooling."
"Discussed replacing both AC and furnace. Bid was sent to me in a couple of days. Agreed on a system and they installed it 6 days later. Entire job took 6 hours. Did an outstanding job and explained all the functions, settings and controls in a professional manner. Extremely satisfied with their work and equipment."
- Thomas S.
- Thomas S.
"A/C had a leak and they charged it within two working days."
"They came out and looked over what units I had, old ones of course, told me what needed to be done, what should be done. After inspection of the old units they emailed bids on 4 different levels of comfort and the costs. They let me choose what I wanted, set up the appointment for ducts to be cleaned. The cost was exactly what they estimated. I would definitely refer anyone to them."
- Theresa K.
- Theresa K.
"Very professional job. Very pleased with the way the AC now performs."
"He gave us a repair option and then multiple replacement options. He also recommended switching from a heat pump to a conventional air conditioner. This was less expensive then going with a new heat pump and should give me less repairs down the road. I really appreciated all the options and the great advice. The technicians were in and out in one day and cleaned everything up and left my place better then they found it. Couldn't ask for a better experience from the beginning to the end!!"
- Jared M.
- Jared M.
"Custom Cooling & Heating did a perfect job replacing our heat pump."
"Custom Cooling and Heating switched out my old AC unit and indoor coils a few days ago. They also ran new lines. The service was exceptional. The technicians were on time, professional and cleaned up the site. Everyone I dealt with at Custom Cooling and heating were knowledgeable and polite. I would recommend Custom Cooling and Heating to anyone looking for HVAC service."
- Michael K.
- Michael K.
" I could not have asked for better service from the very start of requesting a bid."
"Last week when the temperatures reached between 83 & 94 degrees, I discovered my air conditioning unit was not working. The same day, Custom determined I needed a new unit, in less than a week, I had a new unit. Thank you guys, your the best!!"
- Pamela R.
- Pamela R.
"This company cares for their customers. I would recommend them to anyone!"
"Custom Cooling & Heating were very upfront and honest with all of their pricing on my new system. Their technicians who installed my system were courteous and handled themselves professionally all the way through the project. I would definitely recommend them to any of my friends and family looking for a new furnace, air conditioner or Geo-thermal heat-pump system!"
- Reginald B.
- Reginald B.
"They did a fantastic job on my new home heating and air conditioning system."
"Had a very good experience with Custom Cooling & Heating Inc. We were able to easily make contact with the individuals at Custom who were able to send someone over quickly to resolve our A/C issue and answer all of our questions. Really appreciate the customer service."
- Skylar G.
- Skylar G.
"Had a very good experience with Custom Cooling & Heating."
Read our latest articles
If it feels like your furnace never shuts off, you’re not imagining things and you’re not alone. One of the most common concerns we hear from homeowners is why their furnace runs constantly, especially during colder months in Nebraska. While some run time is normal in winter, a furnace that seems to run nonstop can be a sign of underlying issues that affect comfort, efficiency, and energy costs. At Custom Cooling & Heating , we help homeowners understand what their heating system is telling them and when it’s time to take action. Here’s what it means if your furnace is running constantly and what you should do about it. Is It Normal for a Furnace to Run All the Time? During periods of extreme cold, your furnace may run longer cycles to keep your home at the set temperature. This can be completely normal, especially if outdoor temperatures are well below freezing. However, if your furnace rarely shuts off or struggles to reach the desired temperature, there may be an issue affecting performance or efficiency. Understanding why your furnace runs constantly starts with identifying the most common causes. Common Reasons Your Furnace Runs Constantly 1. Dirty or Clogged Air Filter A dirty air filter is one of the most common and easily fixable reasons a furnace runs nonstop. When the filter is clogged, airflow is restricted, forcing the furnace to work harder and longer to circulate warm air throughout your home. What this means for your home: Reduced airflow can lead to uneven heating, higher energy bills, and unnecessary wear on your furnace. Regularly changing your air filter helps your system run more efficiently and maintain proper airflow. You can buy your air filters online and save 10% on auto ship. 2. Thermostat Issues or Incorrect Settings Sometimes the problem isn’t the furnace itself, it’s the thermostat. Incorrect settings, calibration issues, or an aging thermostat can cause your system to run continuously. What this means for your home: If your thermostat isn’t accurately reading the indoor temperature, your furnace may think it needs to keep running even when your home is already warm. A properly functioning thermostat helps regulate heating cycles and prevents unnecessary run time. 3. Poor Insulation or Air Leaks If warm air is escaping your home through poor insulation or drafts, your furnace will continue running in an attempt to maintain the desired temperature. What this means for your home: Heat loss forces your system to work harder, increasing energy usage, and reducing comfort. Sealing air leaks and improving insulation can significantly reduce furnace run time and improve efficiency. 4. Mechanical or Maintenance Issues Worn components, improper airflow, or lack of regular maintenance can also cause excessive run time. Small issues can add up, reducing efficiency and shortening the lifespan of your furnace. What this means for your home: Ignoring these issues can lead to more serious repairs down the road. Routine maintenance helps identify and correct problems before they impact system performance. What Constant Furnace Run Time Means for Energy Costs When homeowners ask why their furnace runs constantly, energy efficiency is often the biggest concern. A furnace that runs longer than necessary uses more energy, which can lead to noticeably higher heating bills. Addressing airflow issues, maintenance needs, and insulation concerns can help your system operate more efficiently, saving money while improving comfort. When Should You Call a Professional? If your furnace is running constantly and you’ve already checked the air filter and thermostat settings, it’s a good idea to have a professional take a closer look. Ongoing run time can signal issues that aren’t visible to the average homeowner. A professional inspection can help determine whether your furnace needs adjustment, repair , or routine maintenance to restore proper operation. How Custom Cooling & Heating Can Help At Custom Cooling & Heating, we help homeowners diagnose heating issues, improve efficiency, and stay comfortable throughout the winter. Whether it’s routine maintenance, system repairs, or evaluating overall performance, our goal is to help your furnace work the way it should efficiently and reliably. We focus on practical solutions that extend the life of your system and help prevent costly breakdowns during the coldest months of the year. Take Control of Your Home’s Comfort If you’re wondering why your furnace runs constantly, don’t ignore the signs. Addressing the issue early can improve comfort, lower energy costs, and protect your heating system. Contact Custom Cooling & Heating today to schedule an inspection or maintenance service and ensure your furnace is running efficiently all winter long.
When temperatures plunge and your home suddenly feels more like a walk-in freezer, a broken heater can be more than an inconvenience, it can be an emergency. The middle of winter is the worst time to be without heat but knowing what steps to take can help protect your home, your family, and your comfort. At Custom Cooling & Heating , we help homeowners restore warmth quickly and safely. Here’s what to do if your heater stops working when you need it most. 1. Check the Basics First Before assuming the worst, start with a few simple troubleshooting steps. Many heating failures are caused by basic issues that can be resolved without a service call. Check your thermostat: Make sure it’s set to “Heat” and that the temperature is set higher than your home’s current indoor temp. If it’s a battery-powered thermostat, swap in fresh batteries. Inspect your circuit breaker: A tripped breaker can shut your furnace down completely. Reset it if necessary. Ensure your furnace switch is ON: Furnaces often have a standard light-switch-style power switch on or near the unit. Make sure it wasn’t accidentally turned off. Look at your air filter: A severely clogged filter can restrict airflow and cause your system to shut down for safety. If the filter looks dusty or blocked, replace it . If these quick checks don’t restore heat, the issue may be deeper inside the system and require professional attention. 2. Avoid Overworking Your System When heat stops flowing, it’s natural to keep adjusting the thermostat, hoping the furnace will kick back on. Try to avoid repeatedly turning the system on and off, as this can make the situation worse or cause damage. Instead, turn the system off if you smell burning, hear unusual noises, or see signs of overheating. These can signal electrical issues or mechanical failures that need a technician. 3. Use Safe Temporary Heating Solutions While waiting for repairs, you'll need to keep your home comfortable, but safety should always come first. Avoid using your oven or grill to heat your home, as these methods are extremely dangerous. Safer alternatives include: Electric space heaters: Keep them on a stable surface, at least three feet from flammable items. Fireplaces: Ensure the flue is open for proper ventilation. Layered clothing and blankets: A simple and safe short-term solution. If indoor temperatures drop too low, consider staying with a friend, family member, or in a hotel to avoid the risk of frozen pipes or health issues. 4. Prevent Your Pipes from Freezing A broken heater doesn’t just affect comfort, but it can also put your plumbing at risk. Frozen pipes can burst and cause significant water damage. To help prevent freezing: Keep cabinet doors open to allow warm air around plumbing. Let faucets drip slowly to keep water moving. If your home has multiple stories, keep doors open between rooms to allow even air circulation. If temperatures in your home drop below 55°F, your pipes may be at risk, so monitor them closely until the heat is restored. 5. Call a Professional HVAC Technician If basic troubleshooting doesn’t resolve the issue, it’s time to call a certified expert . Heating systems have complex electrical, mechanical, and safety components, so attempting repairs without training can be dangerous. At Custom Cooling & Heating, our technicians diagnose heater breakdowns quickly and offer reliable solutions to get your home warm again. Whether it’s a faulty ignitor, blower motor issue, dirty flame sensor, or aging furnace components, we’ll pinpoint the problem and recommend the most cost-effective fix. 6. Consider the Age of Your Heater If your heater is over 12–15 years old, repeated breakdowns may be a sign that it’s time for replacement. Older units lose efficiency, struggle to maintain consistent temperatures, and can increase your energy bills. A new high-efficiency heating system can: Reduce monthly utility costs Improve indoor air quality Deliver more consistent comfort Provide safer, more reliable performance Our team can help you compare repair vs. replacement options, so you can make the best choice for your budget and home. 7. Prevent Future Breakdowns with Regular Maintenance Once your heat is restored, the best way to avoid another winter surprise is to schedule annual furnace maintenance . Preventive service keeps your system running smoothly and can catch small issues before they turn into emergencies. Routine maintenance from Custom Cooling & Heating includes: Full system inspection Cleaning and lubrication Filter replacement Safety checks Efficiency testing Not only does this reduce the risk of winter breakdowns, but it also extends the life of your equipment. Stay Warm with Reliable Winter Heating Support A broken heater in the middle of winter can be stressful, but you don’t have to handle it alone. The experts at Custom Cooling & Heating are here to restore your comfort quickly and safely. Whether you need emergency repairs , routine maintenance , or a new system installation , our team is ready to help. Need fast heating service? Contact Custom Cooling & Heating today and let us bring the warmth back to your home.
